About Us

Who we are:

We are a family owned and operated business that was founded as result of a problem in the sleep community.  Having been in the mattress business for many years, I would see consumers purchase very expensive, high quality mattresses and then go home and sleep on a misfitting, inferior quality pillow.  All the technology that went into making the mattress comfortable and supportive would be wasted without proper head and neck support.  


The PillowFirm promise: 

With many technologies, construction and sizes to choose from, shopping for a pillow can be confusing.  That is why we have tested hundreds of pillows and screened them by only carrying the best and making the shopping process simple and pain free.  We want you to love your pillow from day 1 and carry products backed by substantial manufacturers warranties and some with test periods.  If you are not completely satisfied with your purchase, we will work with to make it right. 



We stock over 90% of our products in house and ship within 24 hours.  If the product is not in house we will contact you and inform you of the delay.


If you have any questions or concerns please contact us at sales@pillowfirm.com